The highest performing teams are ones which have built trust & safety, encourage productive conscious conflict, foster commitment and accountability, and focus on achieving results together.
Conversely, the enemy of the highest-performing team culture are these five interconnected performance barriers:
  1. Absence of Trust & Safety
  2. Fear of Conflict
  3. Lack of Commitment
  4. Avoidance of Accountability
  5. Inattention to Team Results

As Patrick Lencioni explains, these dysfunctions are interrelated and can exacerbate each another: when there is an absence of trust, it leads to a fear of conflict. A lack of healthy, productive conflict results in a lack of commitment to decisions and accountability. When accountability is avoided, team members are more prone to prioritise personal recognition and success rather than prioritising the team’s overall results.

While they’re not strictly linear, a vicious circle can develop, which is why I prefer to display these performance barriers as a circular diagram:

By eliminating these performance barriers, a team is united, with each member contributing their unique skills and perspectives towards a common goal. Communication is clear and effective, conflicts are healthy, and decisions are made with the full buy-in of the team.

When you create this breakthrough for your leadership team, your leaders will be highly engaged and motivated, pushing each other to perform at their best and achieve great things.

And as the team leader, you’ll have a deep sense of satisfaction and pride in seeing your team work seamlessly together, like a well-oiled machine, achieving their goals and surpassing expectations.

Next, let’s discuss how you can make that happen…